Dell IDE Hard Drive Diagnostic: Fail!

By Angoos ยท 5 replies
Sep 20, 2007
  1. Hi Guys,

    Let me start by warning you that I am not a whiz when it comes to computers!

    My Dell Dimension 4600 has been getting a little cantankerous of late, to the point where it failed to boot up today (I'm on the laptop!).

    I've looked for solutions, and the end result after getting a "blue screen" with an "Unmountable Boot Volume" message is the following:

    IDE Hard Drive Diagnostics
    Primary SATA
    Drive 0: No device
    Secondary SATA
    Drive 0: No device

    Primary IDE
    Drive 0: WDC WD600BB-75CAAO - Fail. Return Code: 7
    Drive 1: Maxtor 6E040l0 - Pass


    Is this the dreaded hard drive crash?

    Any advice gratefully received!

  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    It is either a dead hard drive or the motherboard has stopped talking to it. My bet would be the drive, given the symptoms.
  3. kpo6969

    kpo6969 TS Maniac Posts: 710

  4. Tedster

    Tedster Techspot old timer..... Posts: 6,002   +15

    Your drive is dead or dying. Most drives carry a 5 year warranty. I hoped you backed your data up.
  5. Angoos

    Angoos TS Rookie Topic Starter

    Thanks for the replies.

    Incredibly (for me!) I managed to get the old girl up and running in Safe Mode, and while there appears to be one or more errors on my C hard drive, everything appears to be operating normally ...

    My next question is: Should I replace the hard drive anyway - it must be about 4.5 years old? And when buying a replacement hard drive, is there anything I should look for?


  6. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    Before you do ANYTHING, back up your files.
    Then, if you have any doubts about the drive's reliability, replace it.
    If it is of an age it will be an IDE drive so replace it with another IDE drive (not SATA) of the same size or bigger.
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