dell laptop will not start

By help4me
Apr 29, 2006
  1. Hello,
    someone please help me with a blue screen error on startup. My dell latitude c640 laptop w/xp starts to blue screen with the following message.

    The image user32.dll is possibly corrupt. The header checksum does not match the computed checksum.

    It will not go into safemode and will not take setup from cd. Please help
  2. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    what do you mean not take setup
    are ya trying to use the install disc to repair and it does not boot from it?
    try going to bios and set boot order
    look for the commands to add the corrupt dll file back where it belongs
    it will be in setup under I386
    without that file windows will not run
    this may be sign of bad memory module
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