dialer.dialplatform

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hey guys.. my Norton AV has started detecting some dialer (dialer.dialplatform) and its unable to remove it completely.. could anyone of you help me out please..
My HJK Log is attatched.. please help me out!!
and yeah.. i m new to HJK too.. dont really know how to use it.. so yeah.. help in simple language will be appreciated!!
Thnx
 
:wave: Welcom to TechSpot :wave:

Please go HERE and follow ALL of the instructions. When finished, please post a new HJT log in this thread :)

Regards,
Spike
 
Hello and welcome to Techspot.

Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

Run your antivirus scanner and do a complete system scan, remove anything it finds.

Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://in.rediff.com/index.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

Fix all 016_DPF entries.

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

O20 - Winlogon Notify: pptp32 - pptp32.dll (file missing)
O20 - Winlogon Notify: Uninstall - C:\WINDOWS\system32\hrlq0535e.dll (file missing)
O20 - Winlogon Notify: winmbj32 - winmbj32.dll (file missing)

Click on the fix checked button.

Close HJT.

Reboot into normal mode and turn system restore back on.


Regards Howard :wave: :wave:
 
new HJT log

hey howard
i've gone through all the steps u told me and the new HJT log report is attatched!!
please check if it is alrite!!
thnx
 
Let HJT fix this entry.

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL (file missing)

Once done, your HJT log is clean.

Regards Howard :)
 
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