This card would/or should be the best of the Sapphire X1650 cards.
http://www.newegg.com/Product/Product.aspx?Item=N82E16814102068
Ignore the fact that it only has 256MB of memory, the clock is much faster, and the memory is GDDR3, not GDDR2 as are the other cards.
I would still like to know under what circumstance the card was purchased. Was it: A retail box? : an oem item? : or an open box? It seems that each of these possibilities offers a different explanation of what could have happened.
If you feel you've been wronged, the people at Newegg will answer their customer service phone. So, there really isn't any reason to continue agonizing over the issue.