Display driver failure and recovery

[fletcher]

may be incorrect forum here - have a problem with display driver failure and recovery--have HP desktop computer purchased 4-25-07--worked fine for 2 months and all of a sudden the display driver failed and recovered--have contacted microsoft,hp, intel-its been into the hp shop 4 times-last time bad a code purple --complete melt down--they once again returned pc to me-same display problem--intel no help-they claim this is a software problem-i believe it to be since i also bought a dell with the same problem--help anyone

 

[Rik]

Please have a read of this - SNGX1275`s A guide to making a good post/thread.

 

[fletcher]

you are right, excellent post there--however, i fear he is a more advanced person than i am-I have HP desktop model SR5010NX with Intel 945G Celeron(R)D CPU3.46Ghz, bios version 5.18 X86 based PC-just returned as i said,from HP repair shop-the ran stress tests on everything-checked everything but software-Problem & solution program shows this to be a live kernel event--display driver igfx driver stopped and recovered--new computer is running Vista home basic--i have about 65 email support with HP regarding this--they really have no idea whats happening-and as i stated in original post, Intel says it is a software problem, if anyone can help from this information, i will be grateful--the last time i sent in for repairs my computer as a CODE PURPLE and couldnt restart ( i dont believe this to be connected with display problem tho)all drivers are up to date,bios is updated have 2 GB kingston memory modules -

 

[Rik]

If its still under warranty, get them to replace it.

 

[zipperman]

Name your Video

What size is your Power Supply ? These systems usually don't give you
enough.The motherboard manual should describe the minimum.
or just get a 500 watt and rreinstall your unnamed Video.
But name your video and reply first.Makes a difference to troubleshoot.
But if rik is right then do that.