I am attempting to install a Driver for a Q-Stor USB2.0 Combo Model QMRU191H3 Card Reader, and the installation promps keep telling me to plug in the card reader - but I already have. The light on the card reader is on so I know the computer recognizes it. I have been to the website www.q-stor to try and download the driver there but it doesn't have that particular model driver available online. I have tried their tech support and have not been able to get any response. SOMEONE PLEASE HELP ME! I have pictures from my son that i have not seen in over a year and I dying to download them....