DSL doesnt connect as expected

By KrashdnBurnt ยท 7 replies
Jul 20, 2007
  1. normally when I connect it usually takes 3 to 5 seconds...

    now, starting 2 days ago. It gets to the last window in the process " Registering your computer on the network" and stalls for 30 seconds or more. Eventually it does connect. Sometimes with errors, sometimes not.

    It's like waiting for 56k dialup.

    What could be the cause of this?
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Call your provider, and have them run a test download from their tech support headquarter... They can usually diagnose it. We in Arizona, New Mexico, and Colorado have a lot of slow downs and lightning caused failures from the sudden summer thunderstorms. Often your DSL provider does not know of an outtage or damage until you call them.... they can often re-route a signal to your DSL box within an hour.
  3. KrashdnBurnt

    KrashdnBurnt TS Rookie Topic Starter Posts: 28

    thanks raybay
    It was on the providers end. Said it would possibly be rectified within a week.
    i guess a majority of the folks around here is experiencing this.

    wondering what can of trouble they are having that would take two weeks to fix?
  4. tipstir

    tipstir TS Ambassador Posts: 2,477   +126

    They might me upgrading that's why...
  5. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Lightning (invisible type on cables and phone lines) is a common cause. Is it raining a lot in your region.
    Also a lot of road construction at this time of year causes cables beneath or between the highways to be cut... then it takes a lot of time to find the cut.
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    It can also be due to the provider putting too many users on the base.
  7. raybay

    raybay TS Evangelist Posts: 7,241   +10

    But that is easy to verify with a test unit by the provider technician or other.
  8. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Yes, it is. But I have found over the years that some ISPs would rather blame a problem on something else- or more accurately, say that they are running OK..
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