DSL/Outlook Express problem

By timewizard ยท 6 replies
Jul 21, 2006
  1. I have a weird problem connection problem when I to go to Outlook. The connection says authorizing then a timeout error. This problem comes and goes. Does anyone have a thought as to what this might be?
  2. Peddant

    Peddant TS Rookie Posts: 1,446

    Try disabling email scanning in your AV/Firewall.
  3. timewizard

    timewizard TS Rookie Topic Starter

    Thanks for answering Peddant, but that was one of the first things I tried. The others were checking Outpost firewall for access, rebooting the 2-Wire Modem, rebooting the computer, calling Verizon my ISP, (they said get a new modem); tried that too with Westell 2200 went back to my 6 year old 2-Wire . My E-mail scanner is AVG free. Any other ideas my wife is driving me crazy about this.
  4. Peddant

    Peddant TS Rookie Posts: 1,446

    Ok then,have you tried going into Tools/Accounts/Properties/Advanced and increasing the server timeout.

    My thinking being,that if it the problem only happens occasionally,maybe the server gets busy sometimes.
  5. timewizard

    timewizard TS Rookie Topic Starter

    Ok, I just checked it was set at 30 sec. We'll se if that works.
    Thanks again.
  6. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    more likely that the DNS is not responding 100% of the time.

    I've been noticing timeouts and page not found for systems and pages know
    to exist. in the browser, hit STOP and then REFRESH and the page is displayed.

    running ping -n 1000 -w 5000 $myisp-domain.com
    has been showing anywhere from 3-7% loss!

    it just doesn't matter the program that made the request; if it does not get a
    reply, lost packets will cause bogus errors that otherwise would be cause for concern.
  7. timewizard

    timewizard TS Rookie Topic Starter

    I finally found out whats wrong with my Outlook.
    It seems that Verizon/Yahoo has a "issue" with the connetion between Verizon and Yahoo and is affecting appx: 10-15% of their client base that is using the Verizon/Yahoo option. I got a Tech willing to talk at 2:30 am, I will be changing back to just Verizon on Monday.
    Thanks for all the help.
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