Hi,
I have replaced ram, video card, reloaded windows and recreated profile. Any suggestions helpful.
TIA,
James
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
win32k!UserGetRedirectedWindowOrigin+28
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]
TRAP_FRAME: b3002868 -- (.trap ffffffffb3002868)
.trap ffffffffb3002868
ErrCode = 00000000
eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k!UserGetRedirectedWindowOrigin+0x28:
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: SqlWb.exe
LAST_CONTROL_TRANSFER: from bf816719 to bf8e5f91
STACK_TEXT:
b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28
b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde
b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013ea94 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!UserGetRedirectedWindowOrigin+28
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!UserGetRedirectedWindowOrigin+28
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6
FAILURE_BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28
BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28
Followup: MachineOwner
---------
eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k!UserGetRedirectedWindowOrigin+0x28:
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
ChildEBP RetAddr Args to Child
b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28 (FPO: [Non-Fpo])
b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde (FPO: [Non-Fpo])
b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc (FPO: [0,0] TrapFrame @ b3002934)
WARNING: Frame IP not in any known module. Following frames may be wrong.
I have replaced ram, video card, reloaded windows and recreated profile. Any suggestions helpful.
TIA,
James
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
win32k!UserGetRedirectedWindowOrigin+28
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]
TRAP_FRAME: b3002868 -- (.trap ffffffffb3002868)
.trap ffffffffb3002868
ErrCode = 00000000
eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k!UserGetRedirectedWindowOrigin+0x28:
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
.trap
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
BUGCHECK_STR: 0x8E
PROCESS_NAME: SqlWb.exe
LAST_CONTROL_TRANSFER: from bf816719 to bf8e5f91
STACK_TEXT:
b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28
b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde
b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0013ea94 00000000 00000000 00000000 00000000 0x7c90eb94
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!UserGetRedirectedWindowOrigin+28
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!UserGetRedirectedWindowOrigin+28
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6
FAILURE_BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28
BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28
Followup: MachineOwner
---------
eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
win32k!UserGetRedirectedWindowOrigin+0x28:
bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
ChildEBP RetAddr Args to Child
b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28 (FPO: [Non-Fpo])
b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde (FPO: [Non-Fpo])
b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc (FPO: [0,0] TrapFrame @ b3002934)
WARNING: Frame IP not in any known module. Following frames may be wrong.