DVD Burner Woes

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tomduo

I am on an HP Pavillion Notebook using a TSSTcorp CD/DVDW TS-L532M DVD+_RW burner. For a while now, DVDs are not burning properly from my hard drive. These are the following steps I have undertaken:

1. The System default burning software was Sonic MyDVD. It worked before, but when the DVDs stopped burning I used Nero and some free burner program, neither worked. The errors came up either right at the end of burning the disc or right as it started to verify. I tried reducing the burning speeds, but none of that helped. I've uninstalled and reinstalled all of the programs to see if something messed up, but the same errors came up. Here are a few images that have the errors, which were equivilent through the different programs:

http://img82.imageshack.us/img82/5507/weakbzv8.gif
http://img248.imageshack.us/img248/582/weakccu8.gif

2. Now I have used different media for each material. The first was a memorex DVD+R which I bought 100 of them. Normally they work fine, but now they aren't. So I bought FujiFilm DVD-Rs to try to use a different format and manufacturer, but again the same errors in Sonic and Nero. By then I used the third program to burn, and it rejected both media. After doing some searching online, I found Verbatim DVD-Rs to be the best. So I bought these today, and after 2 attempts, no progress.

3. One odd thing also is that whenever I stick a blank DVD into the drive, it renames in the My Computer to CD-Rom, here's a screenshot with a wierd error coming up. This only started happening after I started going after the drivers.

http://img248.imageshack.us/img248/805/weaksc7.gif

4. I've tried updating the drivers manually through the Toshiba website and uninstalling the hardware and having windows reinstalling it through HPs support (which didn't really help much) and this hasn't helped at all.

Basically I am stuck. I am afraid if I send in my computer for service, the harddisks will be erased. I want to back up my files, which I have been unable to do. So unless I have to buy an external harddrive for a backup or an external DVD burner, both cost more than DVDs and I don't really want to do, I need help.

Thank you. ^_^
 
Nero P7 works with the HP/Compaq laptops that's what I use. I never use the software that came with the laptop crap stuff... Make sure you use good DVD+R or DVD-R blank media. I like Maxell they work the best. I've tried the others aha..


Try going into the BIOS and see if it can detect the DVDRW correctly. Lookes like it can't under XP with that error. What you can do is go into system device manager and remove the DVDRW then reboot the PC and let Windows XP re-detect it. But first go in the BiOS and see if it is detected correctly...
 
You can try clearing the filters:

Manual steps to delete the UpperFilters and LowerFilters registry values that can cause CD access problems;
Warning ! Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system.

To manually delete the UpperFilters and LowerFilters registry values, follow these steps:

1. Start Registry Editor (Regedt32.exe).
2. Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
5. On the Edit menu, click Delete, and then click OK.
6. Quit Registry Editor.
NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software. If the problem recurs, consult with the software vendor for assistance.
7. Restart your computer.
 
You probably need administrator rights - when you right click that key, check permisssions and ensure you have the full Monty.


BTW - did you READ that - you are to delete the Upper Filters and Lower filters entries in the right hand column, not the whole key - gads!
 
I did all that, and uninstalled Sonic and put in Nero. It didn't work, so here's the log.

Again it did not verify right.

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.8.5.0
Internal Version: 7, 8, 5, 0

Recorder: <TSSTcorp CD/DVDW TS-L532M>Version: HR08 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TSSTcorp CD/DVDW TS-L532M>Version: HR08 - HA 1 TA 0 - 7.8.5.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST9808211A atapi Port 0 ID 0 DMA: On
DiskPeripheral : ST9808211A atapi Port 0 ID 1 DMA: Off
CdRomPeripheral : TSSTcorp CD/DVDW TS-L532M atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-L532M E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 510MB (522416kB)
Free physical memory: 144MB (148232kB)
Memory in use : 71 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

13.5.2007
ISO compilation
2:33:25 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

2:33:26 PM #2 Text 0 File Isodoc.cpp, Line 6608
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

2:33:26 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

2:33:26 PM #4 Text 0 File Burncd.cpp, Line 3499
Turn on Disc-At-Once, using DVD media

2:33:26 PM #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 196783 ( 43:43.58, 384MB)

2:33:26 PM #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

2:33:26 PM #7 Text 0 File DlgWaitCD.cpp, Line 2949
Recorder: TSSTcorp CD/DVDW TS-L532M, Media type: DVD-R
Disc Manufacturer: RITEKF - 1
Disc Application Code: 64, Disc Physical Code: 193

2:33:26 PM #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:33:26 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 196784 (196784) = #196784/43:43.59
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 196784 blocks [E: TSSTcorp CD/DVDW TS-L532M]
--------------------------------------------------------------

2:33:26 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [E: TSSTcorp CD/DVDW TS-L532M] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 403013632, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 196784 | 0 | 0x00
196784 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

2:33:26 PM #11 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

2:33:26 PM #12 Text 0 File Burncd.cpp, Line 4278
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

2:33:26 PM #13 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

2:33:26 PM #14 Text 0 File Burncd.cpp, Line 4397
Cache writing successful.

2:33:26 PM #15 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

2:33:26 PM #16 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 4x (5,540 KB/s)

2:33:26 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:33:26 PM #18 Text 0 File DVDR.cpp, Line 3192
Recording mode: Sequential Recording Mode

2:33:26 PM #19 Text 0 File DVDR.cpp, Line 3348
Start write address at LBA 0
DVD high compatibility mode: Yes

2:33:26 PM #20 Text 0 File Cdrdrv.cpp, Line 9859
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: 10.08 Mbps (2 h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

2:33:26 PM #21 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 74390400

2:36:02 PM #22 Text 0 File WriterStatus.cpp, Line 113
<E: TSSTcorp CD/DVDW TS-L532M> start writing Lead-Out at LBA 196784 (300B0h), length 0 blocks

2:40:28 PM #23 Text 0 File DVDR.cpp, Line 3750
EndDAO: Last written address was 196783 (300AFh)

2:40:28 PM #24 Phase 37 File dlgbrnst.cpp, Line 1762
Burn process completed successfully at 4x (5,540 KB/s)

2:40:28 PM #25 Phase 78 File dlgbrnst.cpp, Line 1762
Data verification started

2:40:31 PM #26 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 590400

2:40:39 PM #27 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 00 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 00 0A 00 00 00 00 11
Buffer x00000000: Len x8000

2:40:42 PM #28 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 10 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 10 0A 00 00 00 00 11
Buffer x00000000: Len x8000

2:40:48 PM #29 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 20 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 20 0A 00 00 00 00 11
Buffer x00000000: Len x8000

2:40:52 PM #30 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 30 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 30 0A 00 00 00 00 11
Buffer x00000000: Len x8000

2:40:58 PM #31 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 40 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 40 0A 00 00 00 00 11
Buffer x00000000: Len x8000

2:41:02 PM #32 SPTI -1128 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1128)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x11
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 00 50 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 00 50 0A 00 00 00 00 11
Buffer x00000000: Len x8000
Click to expand...
 
Part 2 of the log, I shortened alot of the repeat messaging.

2:53:45 PM #92 SPTI -1104 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1104)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x15
Sense Qual: 0x00
CDB Data: 0x28 00 00 00 04 10 00 00 10 00 00 00
Sense Area: 0xF0 00 03 00 00 04 10 0A 00 00 00 00 15
Buffer x00000000: Len x8000

2:53:45 PM #93 CDR -1222 File Writer.cpp, Line 200
Verification aborted, too much errors
E: TSSTcorp CD/DVDW TS-L532M

2:53:46 PM #94 Phase 81 File dlgbrnst.cpp, Line 1762
Data verification failed

2:53:47 PM #95 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

2:53:50 PM #96 Text 0 File Cdrdrv.cpp, Line 11214
DriveLocker: UnLockVolume completed

2:53:50 PM #97 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Click to expand...
 
Oretty much out of ideas for ya.


You can delete ALL those drivers in Add/Remove programs the all their folders and then uninstall the device and shut down and disconnect the cd/dvd and then reboot and then shut down and reconnect it and see if it is recognized and installs the native OS drivers.

If it works with them, then try Nero again.
 
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