explorer.exe crashing

By user456 ยท 6 replies
Feb 21, 2006
  1. Windows XP SP2 home edition
    P3 700 Mhz
    motherboard compaq 06coh intel 82810E chipset
    128 mb of ram - 6 months old
    seagate 80 gig hd master NTFS 7200rpm - 8 months old
    seagate 10 gig hd slave FAT32 7200rpm

    Blue screen of death - caused by zone lab firewall - removed firewall -
    havent had any blue screens so far

    60% of the time explorer.exe crashes - when computer starts or
    searching or opening a file - sometimes event log says its module
    shell32.dll event Id 1000

    Drwtsn32.exe crashing right after explorer crashes - faulting module
    dbghelp.dll event Id 1000

    NT AUTHORITY/SYStem shutdown - it was a major prob a few months
    back - I ran several blaster\isass removal tools, they never found
    anything, only happens every once a in a while now

    Solutions Ive tried:

    Ran windows update: all critical updates added

    Scanned with eztrust antivirus, Panda antivirus, housecall, windows
    malicious software removal tool - panda found some spyware, just
    cookies though

    Scanned with adaware, trend micro spyware, and windows defender -
    nothing found

    Chkdsk on all drives

    SFC /SCANNOW with xp cd - explorer and drwatson crashed
    immediately after it finished

    Regsupreme registry cleaner - the crashes seemed to slow down a bit
    after I ran this program

    Seagate diagnostic tools - memory test: passed
    controller test: passed
    80 gig physical diagnostics: passed
    File structure test: Failed with critical errors
    10 gig physical diagnostics: passed
    File structure test: passed

    What can I do about the file system. I dont really want to reload my hard drive.
    I have an ethernet card in the computer that Im no longer using. Could this be causing the problem?
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    File system errors...
    Start /Run /CMD

    chkdsk /f

    You will be asked if you want to schedule at next restart select yes


    It should fix the file system, I always find that doing this a few times sorts out this kind of error.
  3. user456

    user456 TS Rookie Topic Starter

    I ran chkdsk twice. Isnt hasnt helped, but thanks for the advice anyways
  4. user456

    user456 TS Rookie Topic Starter

    I low leveled my hard drive and installed windows xp (Sp1) again. The seatools software is still telling me the NTFS file system is corrupt. But chkdsk says everything is fine. So can anyone tell me whats going on?
  5. user456

    user456 TS Rookie Topic Starter

    I reformatted my hard drive again with the windows xp cd. So now my seagate diagnostics cd says everything is fine but Im still having problems. Now mostly with 00000050 and 0000008e event Id 1003. When I looked on microsofts site it said this is the haxdoor virus. But when I look in the registry where ms says to look I dont find anything. Ive run two virus scanners and they didnt find anything. Ive run microsoft's windows memory diagnostic and it says everything is good. Chkdsk says the same. Im about ready to throw this damn thing out the window and go by a mac. Can someone please help me...
  6. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    You should up your memory to at least 256MB, better would be 512MB.
    Then go to our Security and the Web Forum https://www.techspot.com/vb/menu28.html and follow the Trojan 'stickie'/Read post.
  7. user456

    user456 TS Rookie Topic Starter

    So Ive uninstalled IE6 and this seems to have resolved the issue. Explorer.exe has stopped crashing along with everything else. My computer also seems a lot faster. My question is what in IE could be causing this problem. I did a sfc /scannow so that should have replaced any bad system files. So im thinking it must be a corrupt active x control or browser helper? As far as Im concerned I could care less whether I have IE or not. I dont use it other then to download updates. Does anyone know whether or not leaving IE uninstalled will affect automatic updates? How about windows explorer? I know windows explorer and Ie are joined at the head lol. Any advice would be appreciated.
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