Faulty Internet connection

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Brandy

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Am i in the right forum? just wondering if anyone can help. My internet connection is faulty. Whenever I connect, it disconnects minutes later.
My OS is Windows XP and have BT Voyager 105 USB ADSL modem. Any help would be appreciated. Thanks in advance.
 
Hm.... Is the modem disconnecting on its own or is something from your computer sending a signal to disconnect?

First off, I'd try using a different computer on it (if possible)

Or try getting a replacement modem.

I guess we might be able to help if we had more information.
 
can you actually get on the ineternet and does your homepage come on if not try this ipconfig /all
note there is a space between the ipconfig command and the forward slash
 
yep it loads homepage alright but disconnects for no apparant reason after about 5 minutes
 
you said it's a USB modem, so try plugging it into a different computer and see if it works there. If it doesnt then you may need to replace the modem.
 
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