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Fix My Sound Device Problem ???

By amby ยท 6 replies
Mar 18, 2006
  1. hi i am having a major problem with my audio software. i have got the soundmax software and when i try to install it, it says "driver not found, please reboot your sytem" what does that mean??? and when i want to listen to my songs on windows media player i can't because it says ""Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
    please help me fix this!!!!! please- somebody!!! PLEASE!!!!
    amby xx
  2. Peddant

    Peddant TS Rookie Posts: 1,403

    It`s definitely caused by one these-

    Bad software settings.
    Corrupt or missing sound drivers.
    Compatibility issues with the operating system and/or other hardware.
    Speaker related issues.
    Bad or missing sound card.

    Run through this list - http://www.computerhope.com/issues/ch000208.htm
  3. amby

    amby TS Rookie Topic Starter

    hi thanks for ur info but i can't find anything on there to help me with my problem. i think i need to download a driver. maybe this will be some help Error ID = 0xC00D11BA, Condition ID = 0x00000000
  4. Peddant

    Peddant TS Rookie Posts: 1,403

    From here - https://www.techspot.com/vb/all/windows/t-14328-audio-drivers-not-found.html The names might be different but the principles the same.

    "OK, I was getting the issue where you run the installer.exe for the soundmax onboard audio and it goes through the whole install and then says "drivers not found" at the end. Here's how I finally fixed it on my 865perl mobo running XP pro:
    1) Get the latest drivers. I got mine from the intel site. The installer won't work and you'll get the "drivers not found" error. When you run the install, pay attention to where it unzips the files. The default is C:\program files\intel desktop board audio drivers.

    2) Go into device manager and uninstall the non-functioning sound card, multimedia device, etc.

    3) Restart. When it tries to auto install new devices it detects, hit cancel. Go to control panel -> Add Hardware. If it says you can only install one device at a time then you have to cancel the other devices it is trying to auto install.

    4) When you run the new hardware wizard, select "install from a list or specific location" when prompted.

    5) At the next screen choose "Don't search. I will choose the driver to install"

    6) At the next screen choose "Sound Video or Game Controllers"

    7) When presented with a list of sound devices, Click the "Have Disk" button. When the next prompt comes up, click "Browse."

    8) Direct it to the folder where the Intel Desktop Board Audio Drivers were installed. Then to the W2K_XP folder within that folder. The path for me was c:\program files\intel desktop board audio drivers\SMAXWDM/W2K_XP. If you're running Win SE there is an SE folder one step up that I assume would work. Click "Open" button.

    9) Select the file smwdmCH0.inf (should be selected by default.) Click Ok. Now the New Hardware wizard should show a bunch of SoundMax stuff to be installed. Click Next and let it finish installing. Restart and for me at least everything was back to normal.

    The driver executable was Audio: ADI 1985 [AUD_ALL32_5.12.1.5240_PV2.EXE]

    I downloaded it from http://downloadfinder.intel.com/scr...&OSFullName=Windows* XP Professional&lang=eng

    I believe the onboard drivers for Soundmax are the same for all motherboards but I might well be wrong so check your Mobo manufacturer's site.

    And can I just say, SoundMax. What a piece of junk. Good luck all."
  5. amby

    amby TS Rookie Topic Starter

    thx for the info it did help me!!! yaaayyyyy thanks a million xx
  6. andyouarewho

    andyouarewho TS Rookie

    after all that, it sez 'The Specified Location does not contain information about your hardware'

    i do the advanced thing, i have the disk, and select the driver, and it sez the error above

    Dell Dimension 8200
    Whatever the soundmax thing is...ASI or somethin, its 1885

    this is really pissin me off, any help would TRULY be appreciated
  7. Volk916

    Volk916 TS Rookie

    hey can any one give me the site adress where i can download the drivers? i mean like the direct http adress. im having the same problem and realy need some help
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