got a problem, bluescreen.

[foreverzero89]

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033
when i got a bluescreen a while back i started to have problems with windows explorer. it would tale up a LOT of memory sometimes a whole gig of it, and now whenever i got to one of my file thats in a folder it goes reeeeealy slow and then shuts down and restarts explorer. this is annoying and i hope the info below will help you with my prob. thanks for helping.

Additional information about the problem:
BCCode: 24
BCP1: 001904AB
BCP2: 82A484D8
BCP3: 82A481D4
BCP4: 8283DD86
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini070307-01.dmp
C:\Users\Brian J. Leissner\AppData\Local\Temp\WER-48125-0.sysdata.xml
C:\Users\Brian J. Leissner\AppData\Local\Temp\WEREB5A.tmp.version.txt

 

[Tedster]

learn to read minidumps here: https://www.techspot.com/vb/topic31341.html

 

[foreverzero89]

i'm not sure if the blue screen is connected to the problems i've been having with windows explorer and the the ram so any thoughts? i got realy confused by that other page is there anything simpler or could somone just tellme how to do it step by step? thanks!

 

[foreverzero89]

nevermind guys i decided i didn't want to wait to fix it so i said f it and did a system restore, the prob seems to be fixed now.

 

[almcneil]

It may have been spyware. I advise my customers to use 3 anti-spyware utils. Here are the ones I recommend:

• Ad-Aware 2007
• Spybot Search & Destroy
• AVG Anti-Spyware

All are free and can be downloaded via the Internet.

 

[foreverzero89]

thats what i figured and i used spybot and webroot, but the prob still didn't go away.