I have a Dell Inspiron 5150. Svc Tag [/B]- 2R4GW41 Express Svc Code - 5993658001 I'm stuck on the infamous 'Grey Screen' with a system no. last 4 of -A95B. This laptop was given to me by someone dear that did not have a clue where to start (as if I do). I sure hope you can help me as you have some of the others. Thanks.