Headphone jack won't work on dvd burner

By GaryHardee ยท 8 replies
Jan 30, 2006
  1. I bought a new external IOMagic dvd burner. It is an external unit with 2.0 connection. The unit works fine and the PC speaker system plays great. Only thing is I like to watch movies at my computer and listen with headphones. The dvd burner has a headphone jack right on the front of the unit, but it doesn't work. Have tried two different headphones that I know work. Please help.
  2. Jimbo420

    Jimbo420 TS Rookie Posts: 356

    What versions of windows are you running?
  3. GaryHardee

    GaryHardee TS Rookie Topic Starter

    Windows XP. Have tried to disable the sound card and try the dvd player with out drivers, but still no luck.
  4. iss

    iss TechSpot Chancellor Posts: 1,994

    in Xp the sound goes thru the PCI Bus. and your dvd burner has no built in sound capabilities just a jack that if it were connected to and IDE port would be able to transmit sound from the soundcard.
  5. Jimbo420

    Jimbo420 TS Rookie Posts: 356

    Did you make sure the volume on the drive is turned up?

    Edit: never Mind disreguard having a brain fart.
  6. GaryHardee

    GaryHardee TS Rookie Topic Starter

    The volume control in control panel, the volume control under "sound" in control panel and the units volume control is turned all the way up and down with no difference. I also have two internal cd drives and I found out that the headphone jacks on them don't work either. My soundcard is a Creative AWE64 16-bit Audio (SB 16 Compatable) WDM. My usb connection from the dvd burner to a 2.0 usb port seems to be working because there is excellent sound from the desktop speakers.
    Is there anything I can try to see what is working and what isn't?
    I am not sure what to try concerning the PCI bus thread.
  7. GaryHardee

    GaryHardee TS Rookie Topic Starter

    Well, I guess I'll just listen to the speakers. Will check back each day to see if anyone has any ideas.

  8. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    I haven't really figured it out myself but on a couple of Dells I have it depends on which audio player software I use that determines whether I can use the phone jack on front of the optical drive. On one, the factory preinstalled Musicmatch would allow me to use the jack but after reformatting the hard drive and reinstalling a different version of Musicmatch, it no longer works and I haven't figured out how to enable it. Creative's audio player doesn't seem to work in this regard. So I know it can be done but I can't tell you how. Not yet anyway.

    BTW, that's just for CDs. I know it doesn't directly address your DVD question but perhaps it is similar.
  9. gstevena

    gstevena TS Rookie

    Late response, but...

    I just joined techspot today. I had the same problem. I tried different players, Realplayer, MS, ITunes... Then I noticed the play/pause button on the front of both my DVD and CD drives. If you play the disk using just that button (if you have it), the headphones work along with the speakers.
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