Help:Blue screen message

[panosi]

I get a blue message screen when I try to shut down the computer.When I restart it,I get a message that windows has recovered from a serious error.
Please tell me how can I find out what's causing it?

 

[howard_hopkinso]

Hello and welcome to Techspot.

Both your minidumps crash at ftdibus.sys.

I have only come across this problem once before. It seems it was solved by uninstalling the ftdibus.sys driver and installing a newer driver.

See HERE for further info. You will need to read through the thread to find the solution.

Regards Howard :wave: :wave:

 

[panosi]

Thanx Howard

Howard you were right.When i disabled the synchro port of my phone cell it stopped crashing.But i'm still thinking of updating the driver because i'm not sure which one is the proper.