Help Dr. Watson Debugger freezes my computer!!!

[Riz]

i cant access any of my document and "My Computer" when i try to the Dr. Watson Debugger Postmortem comes up saying that it was unable to run. Then my computer completely freezes. How do i fiz this problem?

 

[archie7]

possible fix

Riz,

I was having the same issues.

I was able to fix it by removing the windows xp service pack 2. I wasn't able to go through the control panel, but was able to access the list of programs by going to start/run/appwiz.cpl, which brought up the add/remove programs window. The service pack should be towards the bottom of the list.

While I was uninstalling the service pack I found this thread which could have an easier solution. I didn't try it as my problem was already solved, but I'd try this first before attempting the uninstall. The solution is towards the bottom of the thread.

http://groups.google.com/group/micr...c4e99383bdc8c5d?sa=X&oi=groupsr&start=0&num=3

 

[Riz]

will still have my original files and documents if i remove the windows xp service pack 2?

 

[archie7]

I had no problems with my files.