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help hard reset for Intel Netport Express 10/100

By gbhall
Apr 23, 2006
  1. Bought two of these devices from ebay - no reason to suspect they are faulty in any way - lights etc perform as others we already have.

    problem is, they were previously used, and have already been assigned a TCP/IP address and name by a previous user, which I can see on the self-test print page.

    But I cannot see these devices in the netport manager software. I have manuals for them, and the hard reset to factory status is to hold down print-test button while powering on, but this does not seem to work.

    Other problem (probably the reason they cannot be seen in manager) is I cannot even ping them on my network. I have a netgear 24-port switch off a Novell 6.5 server, and have an idea that either the server or the switch is not permitting communication due to IP segment rules.

    I am not a network guru and am at a loss as to what to do next ? Any suggestions gratefully received...
  2. Samstoned

    Samstoned TechSpot Paladin Posts: 1,009

    I found this
    Windows* 2000 and Windows* NT 4.0 using the Intel® NetportExpress™ print server Add Printer Wizard or LPR printing.
    what OS are you using
    may need additional softwares
    and ya I guess if they did not give you the ip address it's going to be tuff getting in
    even got a password I bet
    not lucky nough to have a reset hole to hard reset
    may ned to oper'r up and see if there's a factory jumper inside
  3. gbhall

    gbhall TechSpot Chancellor Topic Starter Posts: 2,419   +77


    OS is typically win98se, but 2000 and XP also available.

    I do know the devices IP address, IPX port, assigned name and port names - all print on test-page.

    There is no internal reset jumper.

    I cannot ping the address given because it is not passed through the server.

    I am going to try an isolated PC, but will need a cross-over cable to do this, as it does not work with a normal cable PC-to-device
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