I got a virus yesterday that my pestpatrol picked up, it was Command Services. I sent the 15 registry keys that it was showing me to be deleted by the program, and I ran it again after a few minutes of doing some other stuff and it was there again. I deleted that too. When I switched on the laptop tonight it wouldn't boot up into Windows It kept giving the the screen to boot up into normal mode or Safe mode etc. I let it boot up to normal execept that it WOULDN'T. The screen just kept on doing this over and over and it wouldn't boot up into normal mode. I didn't want to do the safe mode because I am not sure where to go from there if I do. This laptop is new to me, I have had it for about a year now, it's a Sony vio, but the warranty ran out a long time ago.
I need some advice and help and wondered if it was the Command Service that did something to my laptop? Also, since I couldn't use it, I went to my desktop which was clean of viruses the last time I used it about 2 weeks ago.
I did my usual start up virus checks and would you believe it but my pest patrol, picked up the same virus! I was scared to delete them, but I put the keys that it was showing me into Quarantine. I also ran it again and it did exactly the same as my laptop and the virus showed up again with 2 more registry keys, which I also quarantined. I am now too scared to turn off my computer in case it goes like the other did. Please can somebody help me with both my laptop problem and also this desk top in showing me how to get it off my computer?
Do you think that it WAS the Command Services that shut down my laptop?
I would certainly appreciate all the help I can get as I am completely on my own with this. thanks a lot
blondi
I need some advice and help and wondered if it was the Command Service that did something to my laptop? Also, since I couldn't use it, I went to my desktop which was clean of viruses the last time I used it about 2 weeks ago.
I did my usual start up virus checks and would you believe it but my pest patrol, picked up the same virus! I was scared to delete them, but I put the keys that it was showing me into Quarantine. I also ran it again and it did exactly the same as my laptop and the virus showed up again with 2 more registry keys, which I also quarantined. I am now too scared to turn off my computer in case it goes like the other did. Please can somebody help me with both my laptop problem and also this desk top in showing me how to get it off my computer?
Do you think that it WAS the Command Services that shut down my laptop?
I would certainly appreciate all the help I can get as I am completely on my own with this. thanks a lot
blondi