I need help, customer service sucks. Here's my situation:
1. I have a dell 5150 laptop and want to install an external HD.
2. I purchased the seagate Barracuda 7200.8 HD w/ enclosure. (Model number ST3250823A).
3. When I pluged it in, the computer detected a "new USB device" and then said "their may be problems with the new device".
4. Now when I go to "my computers"-->Manage-->Device manager there is a yellow exlcamition point next to the USB Storage.
5. Also, my computer won't boot up when i have my HD on. My computer will freeze up.
6. The drive does not show up on my computer.
Can anyone please help? I just want to use it as an external hd to store my mp3;s.
1. I have a dell 5150 laptop and want to install an external HD.
2. I purchased the seagate Barracuda 7200.8 HD w/ enclosure. (Model number ST3250823A).
3. When I pluged it in, the computer detected a "new USB device" and then said "their may be problems with the new device".
4. Now when I go to "my computers"-->Manage-->Device manager there is a yellow exlcamition point next to the USB Storage.
5. Also, my computer won't boot up when i have my HD on. My computer will freeze up.
6. The drive does not show up on my computer.
Can anyone please help? I just want to use it as an external hd to store my mp3;s.