Help installing sound card.

[Reaper485]

Hi i have just reinstalled windows on my computer for the first time, now there is no sound. I have no disks to install drivers and i don't know what sound card i have. Thanks

 

[Rik]

It would help if you said what pc you have and what windows version you are using.

 

[pdyckman@comcas]

Do you have a sound card to put in? This 'no sound' thing happens a lot. Do you know how to get in to 'device manager'? I will assume that you don't. Go to 'control panel'-select 'system'-(L) click on 'hardware' tab-select 'device manager'. This will show you the tree of hardware in your system. Move your mouse down the tree and look for 'multimedia audio controller'. If it has a yellow exclamation mark by it, that's a warning to you that it's got problems. Go to 'sounds' (etc) left click it to open it up. R click on each item that drops down. You should learn a lot about what is or isn't working. When you right click on an item go down to 'properties' and left click and read on. Also make sure your sound is not on 'mute' or turned down all the way.

 

[Blind Dragon]

If the sound card isn't installed then it probably won't show up through device manager. Just post what Rik asked for and somebody can post the driver that you need.

 

[Reaper485]

i am using windows media and a dell dimensions

the sound card is not recognized, it isn't in device manager

 

[Rik]

In that case, go to the dell website and search for a sound driver there.

 

[Reaper485]

I have downloaded the correct driver, but when i run it it says "setup is unable to detect a product on your system".

Please help.

 

[Rik]

Is the card a built in one or a plug in pci one?

 

[Reaper485]

I really can't tell, though i think its a plug in one

 

[Rik]

In that case, download everest home edition from here Major Geeks and use that to hopefully identify your audio hardware.

 

[Gflo]

when in doubt rip it out(try to find the model and model no.)