Help installing sound card.

By Reaper485 ยท 10 replies
Nov 24, 2007
  1. Hi i have just reinstalled windows on my computer for the first time, now there is no sound. I have no disks to install drivers and i don't know what sound card i have. Thanks
  2. Rik

    Rik Banned Posts: 3,814

    It would help if you said what pc you have and what windows version you are using.
  3. pdyckman@comcas

    pdyckman@comcas TS Rookie Posts: 527

    Do you have a sound card to put in? This 'no sound' thing happens a lot. Do you know how to get in to 'device manager'? I will assume that you don't. Go to 'control panel'-select 'system'-(L) click on 'hardware' tab-select 'device manager'. This will show you the tree of hardware in your system. Move your mouse down the tree and look for 'multimedia audio controller'. If it has a yellow exclamation mark by it, that's a warning to you that it's got problems. Go to 'sounds' (etc) left click it to open it up. R click on each item that drops down. You should learn a lot about what is or isn't working. When you right click on an item go down to 'properties' and left click and read on. Also make sure your sound is not on 'mute' or turned down all the way.
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    If the sound card isn't installed then it probably won't show up through device manager. Just post what Rik asked for and somebody can post the driver that you need.
  5. Reaper485

    Reaper485 TS Rookie Topic Starter

    i am using windows media and a dell dimensions

    the sound card is not recognized, it isn't in device manager
  6. Rik

    Rik Banned Posts: 3,814

    In that case, go to the dell website and search for a sound driver there.
  7. Reaper485

    Reaper485 TS Rookie Topic Starter

    I have downloaded the correct driver, but when i run it it says "setup is unable to detect a product on your system".

    Please help.
  8. Rik

    Rik Banned Posts: 3,814

    Is the card a built in one or a plug in pci one?
  9. Reaper485

    Reaper485 TS Rookie Topic Starter

    I really can't tell, though i think its a plug in one
  10. Rik

    Rik Banned Posts: 3,814

    In that case, download everest home edition from here Major Geeks and use that to hopefully identify your audio hardware.
  11. Gflo

    Gflo TS Rookie Posts: 81

    when in doubt rip it out(try to find the model and model no.)
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