A few weeks ago, my mom-in-law's pc was hit with a Trojan.Vundo infection. I received some great help from this board, but rather than follow the detailed instructions I forwarded to him in detail, my dad-in-law ran a few steps then invoked the Windows Restore feature and rolled the box back a few weeks. While I screamed bloody murder at first, they are over 300 miles away and he claimed the problem was fixed. Unfortunately, he now reports intermittent slowdowns and outright lock-ups (particularly with CCapp.exe) and a loss of e-mail settings. Their solution to these issues has been to keep rolling back three days at a time using System Restore.
Before I tell them to reformat the drive and reload their PC from scratch, I thought I'd post an HJT log they sent me for assistance. Any help would be greatly appreciated. Thanks.
Before I tell them to reformat the drive and reload their PC from scratch, I thought I'd post an HJT log they sent me for assistance. Any help would be greatly appreciated. Thanks.