Hi,
Both software are from AVG, and will not produce any conflicts with each other. The antispyware is commonly used to detect and remove trojans etc so I would suggest you install and run a scan and
quarantine the infections. Remember to save a log.
You may wish to copy and paste these instructions on notepad for easier reference later.
Boot into safe mode under your normal user name. See how
HERE
Next turn on "Show all files and folders, including hidden and system". See how
HERE
Go to start > run and type services.msc. Press the enter key.
Search for the following services. Double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Tair
Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:
chkdsk.exe
After that,
run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKCU\..\Run: [Tair] "C:\DOCUME~1\BA\MYDOCU~1\SSEMBL~1\chkdsk.exe" -vt yazb
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O20 - Winlogon Notify: mljijkl - mljijkl.dll (file missing)
Close HJT.
Navigate in Windows Explorer and delete the following
files and
folders in
bold.
C:\DOCUME~1\BA\MYDOCU~1\SSEMBL~1\
chkdsk.exe
Run your AVG scan here and quarantine any infections. Save your log.
Reboot into normal mode and rehide your protected OS files.
Thereafter, please post fresh HJT, ComboFix and AVG Antispyware logs from normal mode as attachments into this thread.
Regards,
Your friendly Momok =)
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