Help! No internet connection with new xp install

By jheckfam ยท 10 replies
Jan 6, 2008
  1. Frustrated after hours of trying to diagnose the following:
    Had to install XP pro after HD wouldn't boot. Installed an extra hard drive i have and put xp on that. Machine boots fine. In network connections it lists "1394 connection. but it won't go online. tried pinging the router - no success. Have a Linksys router. all other computers still go on line. My Pc says there is a connection (did repair, etc.). the ethernet jack glows. can't figure it out.
    Any ideas?
    Thanks much in advance,
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Confirm Network in BIOS is enabled

    Also try deleting all network connections

    And download the exact driver for your Motherboard network driver

    And (more!) confirm you have SP2 ( ie new install)
  3. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    If you can't see the Local Area Connection in your network connections then your network card is not properly installed.
  4. jobeard

    jobeard TS Ambassador Posts: 11,177   +990

    >>1394 connection.

    this is a FireWire device (ie an alternative to USB) and not a Networking Device.

    you say you have a router. please describe all hardware (make/Model) between
    your ISP (that includes the Modem) and your system.
  5. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +422

    I'm 90% sure the problem is he doesn't have drivers installed for his NIC. If it is onboard you will need the LAN drivers from the motherboard cd, or from their website.
  6. hulent

    hulent TS Rookie Posts: 46


    On a new fresh install of XP, they won't install the major drivers. Especially on a Dell comp. Try using the website of the computer manufacture to get a good driver for the NIC. If it has an internal wireless card, that will warrant a driver as well. The above post is correct, 1394 is FireWire.
    1. Check the website of the computer manufacture of the correct device on your machine
    2. Either download those drivers or go to the website of the actual device (i.e. Intel EtherPRO...go to intel's website)
    3. Save them to the desktop
    4. Go to the Device Manager and uninstall the network adapters
    5. Do a search for for new hardware on your machine
    6. When installing the device, use the drivers you just downloaded

    If the driver packages you downloaded are executable (*.exe), you do not need to go through steps 5-6. Just double-click those exe's and let them run their course. Restart. Test them out. Post your response.
  7. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    Belarc hardware advisor it's free
    I'm still trying to fig out why xp show the firewire devices as a network connection
    :zzz: :zzz: :haha: :wave:
  8. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    Because you can have IP over a Firewire connection perhaps ? ;)
  9. Ph30nIX

    Ph30nIX TS Rookie Posts: 243

    Actually, Firewire is used for "audio networks", being able to connect multiple firewire interfaces, such as the Presonus Firepod, all to one host firewire port on a PC. I believe this is part of the reason, but probably not the whole story.
  10. Didou

    Didou Bowtie extraordinair! Posts: 4,274

    Firewire is also used for basic networking meaning you can connect two computers using a Firewire connection & it'll work the same (if not faster) as if you had connected them with a crossover ethernet cable.
  11. hulent

    hulent TS Rookie Posts: 46

    Firewire is all of those and more. Not only can it be used for audio and networking, but also video transfers. This is not the place to discuss the functionallity of Firewire. Besides, it's not that big of a deal. It's basically USB with a little faster transfer speeds and the ability to provide more power than USB to power up electronics.

    Anyway, jheckfam, did you get what you needed?
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