Help, No sound, no audio device

By gytarman
Feb 14, 2008
  1. I have windows xp and my wife did a F10 restore to fix a toobar problem not knowing what she was doing, I restored everything but the sound. It says in the properties "no audio device" but also says everything is working properly. I have AC97 audio on the motherboard and have made sure it is set to enabled in bios.

    In device manager, it has no question marks or exclamation marks and again says it is working properly.

    I have ran the "services.msc" , ran properties, the service is started and set to automatic.

    I have updated the drivers from realtek, ran microsoft update, updated drivers from HP and still no sound. I have uninstalled AC97 and restarted my computer and windows see's it but still no sound. I have installed "Soundblaster Live" sound card, disabled bios and still get the same thing a I did with AC97.

    Anything else I can do? I've been without sound about 3 months, please help.

    Thanks ahead of time for any help.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Hi gytarman :wave: and welcome to TechSpot

    You should repost your question in Audio and Video as this is the Introduce yourself forum

    To access technical support you will need to go to Here into the appropriate forum for any problems you may have.

    You can also access many online TechSpot guides Here

    Please read all guidlines and TOS Here before posting.

    Guide to Making a Good Post/Thread

    Also it is customary to post your system specs in Edit Profile

    Enjoy your Stay :)
  3. gytarman

    gytarman TS Rookie Topic Starter Posts: 25

    Thanks Kimsland, point well taken, I ran to first base before I hit the ball.
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