My son gave me an HP Compaq nc 6220 laptop with 2Gb ram and 60 Gb hard drive loaded with WINDOWS xp for my birthday in January. I am having problems with the user accounts and permission/access being denied when trying to make changes and download things like wallpapers and games. I am the administrator, but there is another account in here which I did not create (HP Costumer) that is also an administrator. How do I eleminate this account without screwing up anything and give the total administrative control to the administrator account I created? This is really frustrating and keeping me from fully enjoying my new plaything. I use the laptop for recreational use only and I am the only user. Thanks for any help y'all can give.:wave: