Inactive HELP: Removing Virus using Farbar

Broni

Posts: 55,925   +506
Restart in most cases really fixes most problems.
The above steps didn't really change anything.
 

ZoeJ2022

Posts: 25   +0
Okay... Once I restarted, my screen had gone black and in the top left corner I saw "Sophos Scan and Clean". After a minute or so my laptop is now on the Dell loading screen. Should I be concerned?

Edit: Dell is now stating that Automatic Repair could not repair my PC...
 

ZoeJ2022

Posts: 25   +0
Would it be a good idea to boot into Safe Mode and see if Sophos is still there, and try uninstalling?
 

ZoeJ2022

Posts: 25   +0
Unfortunately the instructions do not work. bootrec /fixboot tells me access is denied and I do not have access to another computer to install windows onto. I am unable to reset my PC either
 

Broni

Posts: 55,925   +506
At this point I suggest new topic in Windows forum. Since this problem is not malware related anymore, you'll find better experts in Windows forum.