Help....Trojan Horse backdoor.generic2.slc

[yellowlemon]

When I scan with AVG i get 2 viruses:

Trojan horse BackDoor.Generic2.SLC
Trojan horse PSW.Generic.WNW

AVG can't get rid of them?

I've attached my HJT report?

Can any1 help me get rid of this???

 

[howard_hopkinso]

Hello and welcome to Techspot.

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

vssms32.exe
f1c56988.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)

O4 - HKLM\..\Run: [vssms32] C:\WINDOWS\system32\vssms32.exe

O4 - HKCU\..\Run: [f1c56988.exe] C:\Documents and Settings\Max\Local Settings\Application Data\f1c56988.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O11 - Options group: [INTERNATIONAL] International*

O17 - HKLM\System\CCS\Services\Tcpip\..\{B19CF7A2-C86F-4A26-8EA1-AA54EEE6A0CF}: NameServer = 212.67.120.148<Only fix this, if this doesn`t belong to your ISP.

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\Documents and Settings\Max\Local Settings\Application Data\f1c56988.exe
C:\WINDOWS\system32\vssms32.exe

Run a full system scan with AVG and delete whatever it finds.

Reboot into normal mode and turn system restore back on.

Post a fresh HJT log and let me know how your system is running.


Regards Howard :wave: :wave:

This thread is for the use of yellowlemon only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[yellowlemon]

Thanks for the quick reply!!!

My pc kept restartin whenever i try to start in safe mode so i tried the msconfig way and have created another problem as my pc just keeps restarting over and over again!!!

 

[howard_hopkinso]

Oh no, that`s not good.

The only thing I can suggest at the moment, is you try doing a Windows repair as per this thread HERE.

Regards Howard

 

[yellowlemon]

I've decided to do a reformat (needed to do one anyway) as after reapair it kept booting in safe mode and said that setup can not continue in safe mode. Thanks for your help anyway. I'm guessing this will get rid of the virus.

Thanks

 

[howard_hopkinso]

Yes, a reformat should get rid of any viruses you have.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of yellowlemon only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.