Help with DSL MODEM

[Raffizzz]

Hi there, after having my dsl modem( )http://www.westell.com/content/sales/517_Datasheet.pdffor over 8 years,(with sbc/At&t yahoo dsl) it started giving up on me. I have to restart the modem couple of times a day to get connected to the internet.

Please help me find a good modem, I'll be running a router and voip on it.

Thank You
Raffi

 

[zephead]

do you own your modem, or was it leased to you by your ISP? many ISPs rent their equipment out, and will consequently replace it free of charge.

 

[Raffizzz]

I own it, when i called yesterday, the rep told me that there was 1 year warranty on it, but that expired 7-8 years ago, at this point i don't know what other steps to take besides buying a new modem..

Any suggestions ???

 

[Tmagic650]

8 years is a good run for any modem. Your ISP should be able to provide you with a replacment free of charge, just give them a call

 

[N1Hawk]

I currently work for an ISP in Canada, If you got the modem from the ISP and you are renting it, the ISP should be able to provide you with a replacement modem no matter how long you have had the previous modem. If the Tech agent on the phone does not help you, ask for the supervisor and give him a piece of your mind! :0

 

[Raffizzz]

Thanx guys, my isp will send me a new one. I have to pay for it now, but I'll get my money back with mail in rebate.....

 

[Tmagic650]

That's the way it should be... My Cable Internet ISP gave me a free modem replacment. I have been with them for 6 years

 

[N1Hawk]

The ISP I work for gives away a free cable modem if your dies.

I've just replaced a modem that died and the customer has been with us for more then 15 years and no cost to him!