Help with Roxio easy CD and DVD.

By cj20032005
Jan 27, 2008
  1. Hey all,

    I need to figure out how to burn a dvd file that is on my computer. I add new videos for burning and click creat disc but quickly it says error encoding. The software never burns the dvd. I can burn everything else.

  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    There are a large number of upgrade files required from the Roxio site. You mayl need your product number and software serial number.
    If your optical drive is old, that could also be a problem as they burn out and go out of alignment after about a year.
    Sometimes it is easier and faster to replace the DVD burner with one from LG or Samsung sold by Wal-Mart, BestBuy, NewEgg, Circuit City, and other such folk.
    You can also get new burner software cheap (Roxio or Nero) at
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