Help with Sims 2

[juzzit]

ok im really not a good computer person dont know that much but i need help with installing my sims 2 i got it ages ago and it worked on my friends computer i just got it back and now its saying problem occured retriving media from a file it says do you want to retry or stop installin i click retry and it does nothing please can somone tell me how to fix this im dying to play ive waited to long

 

[poertner_1274]

Two things

First, It sounds like your disc might be dirty. Try cleaning it.

Second,
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Thanks.

p.s. Moved to Gaming forum

 

[bryony90]

ive tried installing my sims 2! it gets to about 20% nd then comes up saying theres a problem installing ts/data/res/sound/voice1.package! what do i do?