Tom Albanese
Posts: 10 +0
Hi-
Having ongoing problem with a bug that shows up in my Norton internet security scans as "trojan.zonebac". Norton continues to find it and fix and says it either "fully" or "partially resolves". Also noticed that my machine was automatically going to b.whataboutadog.com whenever turned on. I contacted Symantec and paid for remote technical help. Despite various attempts the problem remains. Only thing that improved was internet start-up time, which has returned to normal (previously took ~10 min when starting IE before google homepage appeared).
Found your site through search and followed all instructions under the post "Viruses/Spyware/Malware, preliminary removal instructions." Again, despite this, just now ran Norton scan and found same trojan.zonebac.
Attaching HJT, Combofix, and AVG Antispyware logs. Also attaching the Norton log of security risks.
One other note-I now have a Quicktime icon in my system tray, which was not present before a few days ago. I disabled for a few days through MSconfig, but re-enable normal start-up when I began the series of steps your site outlined. It's still present-not sure if that's meaningful.
Any help you can provide is greatly appreciated.
Tom
Forgot to mention that the Panda Antirootkit scan reported finding nothing.
Thanks again!
Tom
Having ongoing problem with a bug that shows up in my Norton internet security scans as "trojan.zonebac". Norton continues to find it and fix and says it either "fully" or "partially resolves". Also noticed that my machine was automatically going to b.whataboutadog.com whenever turned on. I contacted Symantec and paid for remote technical help. Despite various attempts the problem remains. Only thing that improved was internet start-up time, which has returned to normal (previously took ~10 min when starting IE before google homepage appeared).
Found your site through search and followed all instructions under the post "Viruses/Spyware/Malware, preliminary removal instructions." Again, despite this, just now ran Norton scan and found same trojan.zonebac.
Attaching HJT, Combofix, and AVG Antispyware logs. Also attaching the Norton log of security risks.
One other note-I now have a Quicktime icon in my system tray, which was not present before a few days ago. I disabled for a few days through MSconfig, but re-enable normal start-up when I began the series of steps your site outlined. It's still present-not sure if that's meaningful.
Any help you can provide is greatly appreciated.
Tom
Forgot to mention that the Panda Antirootkit scan reported finding nothing.
Thanks again!
Tom