cheryl51 said:
When I plug the tranzero box directly to either computer I do get an ip address.
Laptop 192.168.1.1
255.255.255.0
192.168.1.1
Media Sate--media disconnected
I don't understand what's going on here. Your laptop should never have an address of 192.168.1.1. This is the address of your router. "Media Disconnected" suggests your cable is not plugged in.
Desktop is 192.168.2.103
default is 192.168.2.1
This is looking interesting. It would appear your Tranzero box could be a router (also). Having two routers could be causing your issues.
Your Linksys router, by default, assigns local IP addresses with a range of 192.168.1.100 through 192.168.1.254. These IPs are just for use in your home. When you plug into your Tranzero box, you get the IP address 192.168.2.103. This is also a local IP range used only for home. It sounds like you have two routers trying to fighting with each other to be your
gateway.
The Tranzero box is also the source of your Internet. Assuming it works like most modems, it should give you an external IP address which would look much different, like 72.56.122.9 (random example). Your external IP will
never start with 192.168.2.xxx. This tells me your Tranzero box is a DHCP server and a router because it is assigning local IPs, (just like your Linksys) although it probably has modem/receiver capabilities as well.
Although it shows an ip address neither computer can access the internet while hooked directly through that tranzero box. I plugged it all back the same coming form the tranzero box into the router and into the computers. Now I have the lan connection working on both but the wireless is not working. It is still trying to acquire an address.
There may be a problem with your Tranzero equipment too. Let's fix your problem of two routers first.
Unplug the Linksys router (to disable wireless). There probably aren't any other wireless signals in the area since broadband isn't common over there. But if you are still picking up wireless, try
disabling your wireless adapter. I ask you to do this so we can ensure you're connected ONLY to the Tranzero box.
Unplug the Tranzero box for several seconds. Connect it again and wait a minute or so. Plug in your computer via a network cable directly into the Tranzero box. Give it just several seconds and the box should assign you an IP address of 192.168.2.xxx. Do you get Internet now?
If you do, then we know your Tranzero box is working.
If you don't, you're going to need additional help from your ISP since I don't know much about the box. I can tell you that it probably has a web interface which lets you configure it. You can also probably solve your connection issues using this interface as well, but you may also get yourself into some trouble if you start playing with options you aren't familiar with. This is where your ISP should be able to help you once we get your other problems squared away. If you're interested in poking around, the web interface should be accessible by typing in 192.168.2.1 in Internet Explorer and pressing Enter. You'll probably be asked for a user name and password, which could be anything. But try admin / admin or admin / pass or admin / password, as these are very common defaults.
Your Linksys... We need to set this router to be an access point only. The problem (or at least
a problem) is your Linksys is acting as a router and DHCP server as well as your Tranzero box. They get confused and they fight for supremacy, but only one can be the sole DHCP server & router. For simplicity, we'll leave this part up to your Tranzero box and turn your Linksys wireless router into a Linksys wireless access point.
- Disconnect your Linksys from everything including network cables and power. It's important we don't connect it to your Tranzero box until it is time.
- Connect to the router wirelessly or with a cable in any of the ports except the WAN port. Wait for it to finish 'acquiring IP address'
- Open Internet Explorer and type in 192.168.1.1 into the address bar and press [Enter]
- A box should pop up with a prompt for a user name and password. By default, the user name is just blank and the password is admin
- You should be logged into your router's web interface now. In here, we can change settings for your Linksys router.
- You'll see connection settings for WAN. It might look something like this.
- Select 'Disable DHCP Server'
- Empty any configuration data typed into the "Internet Connection" area. This information might include PPPOE login, host name, domain name etc. You may want to write the information down just in case you find you need it later for whatever reason... Just to be safe.
- Change the router's 'Local IP Address' setting from 192.168.1.1 to 192.168.2.2. Once we save the changes, this will now be how you access the configuration interface of your router instead of 192.168.1.1. The subnet should be set to 255.255.255.0 (as usual)
- Click the save button and wait several seconds. You'll no longer be able to connect to your router because we changed its host IP.
- Connect the Linksys router to your Tranzero box using any port except the WAN port. We won't be using this port any more.
- You should now be able to access the Internet via wireless and by plugging into either router
What JoeBeard suggested was updating the firmware (even though he said fireware.
). It's a good idea, but I think we need to investigate more before we try it and
brick your router.