Five days ago I started working on a friend's computer. Knew I was in trouble when I saw the green dots floating across the screen just after POST (no SP2 upgrade). He had no anti-virus program, no firewall, no nothin'. Installed AVG anti virus, ran it, found 11 viruses, trojan horses, hijackers--you name it--and killed them. Installed Spybot, AdAware, and CWShredder, which identified about 400 instances of spyware. But none could kill 'em. Each would SAY it had fixed what it had found, but upon running the same program immediately afterwards, there they (still) were. Hmmm.... Read in the November issue of CPU (Computer Power User) magazine about a program called Zappit System Cleaner. Downloaded, installed it, ran it--it did the job, and let Spybot and Adaware do theirs. Got all (about 65) Windows updates. All of 'em installed except one. Haven't figured that one out yet. Has to do with "16-bit MS-DOS Subsystem", and the Microsoft information on Q324767 will probably be of some help once I can get to it. So it's running much better, but still isn't right. I've attached the HijackThis logfile, and am hoping that someone will be able to tell me if there's still a problem with this thing. Hey, just because I read CPU doesn't mean I AM one (a Power User).