HijackThis logs, need help
- Thread starter mike712
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howard_hopkinso
Posts: 21,238 +17
Hello and welcome to Techspot.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.
Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.
Regards Howard :wave: :wave:
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
howard_hopkinso
Posts: 21,238 +17
Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how HERE.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
COM+ Alerter Service
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
altsvc.exe
100K.inc
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - Startup: Shortcut to 100K.lnk = C:\Documents and Settings\user\Desktop\100K.txt
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {463ED66E-431B-11D2-ADB0-0080C83DA4EB} (AcceptWM Class) - https://w3s.webmoney.ru/WMAcceptor.dll
O21 - SSODL: Wowebocx - {3496B615-38B8-4066-950E-1555D78B24C6} - C:\WINDOWS\system32\xmlihipv.dll
O23 - Service: COM+ Alerter Service - Unknown owner - C:\WINDOWS\system32\altsvc.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\altsvc.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\xmlihipv.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Turn off system restore.(XP/ME only) See how HERE.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
COM+ Alerter Service
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(if there).
altsvc.exe
100K.inc
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).
O4 - Startup: Shortcut to 100K.lnk = C:\Documents and Settings\user\Desktop\100K.txt
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {463ED66E-431B-11D2-ADB0-0080C83DA4EB} (AcceptWM Class) - https://w3s.webmoney.ru/WMAcceptor.dll
O21 - SSODL: Wowebocx - {3496B615-38B8-4066-950E-1555D78B24C6} - C:\WINDOWS\system32\xmlihipv.dll
O23 - Service: COM+ Alerter Service - Unknown owner - C:\WINDOWS\system32\altsvc.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following bold files and/or directories(if there).
C:\WINDOWS\system32\altsvc.exe
Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted. If your computer doesn`t automatically restart, restart it manually.
This is the filepath you need to enter into killbox.
C:\WINDOWS\system32\xmlihipv.dll
Once your system has rebooted, turn system restore back on and rehide your protected OS files.
Post a fresh HJT log and let me know how your system is running.
Regards Howard
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
howard_hopkinso
Posts: 21,238 +17
Your HJT log is now clean.
All of the above are fine. However, I don`t recommend you run the AVG Antispyware guard as this just takes up system resources. Therefore, you should disable the AVG Antispyware resident shield.
You might wnt to take a look at this thread HERE. It`ll show you how you can make your system more secure.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
All of the above are fine. However, I don`t recommend you run the AVG Antispyware guard as this just takes up system resources. Therefore, you should disable the AVG Antispyware resident shield.
You might wnt to take a look at this thread HERE. It`ll show you how you can make your system more secure.
If you have any further virus/spyware problems, please post in this thread.
Regards Howard
This thread is for the use of mike712 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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