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I'm a caveman that never wanted a smartphone, but finally got one. I have an unlimited plan for talk, text and data with the hotspot usage being included with unlimited data so no cap. The phone is a Nokia 5.4. When I enable the hotspot, my devices show it in the list of available networks and I am able to connect. The phone then shows that a device is connected and the devices also show as being connected. Tried a laptop and an Amazon tablet. On the laptop for example it shows as 'connected, no internet'. What am I missing or doing wrong?