How to enable cdrom drive?

[ug18]

Hi

i'm running windows professional 2000
and i have a cdrom drive that is currently disabled.

i need to enable it however i don't know how to do it.
i'm also not sure how the guy who previously used the pc disabled it.

are there anyways to find out how to?

i tried the group policy and registry but can't find any.
maybe i looked at the wrong things.

can someone pls give me some advice.

thank you very much.

 

[Nodsu]

"Disabled" means what? It moves around in a wheelchair?

Starting from ABC..
Does the BIOS see the device?
Can you boot from it?
Do you see it in Device Manager?
Do you see it in my Computer?

 

[ug18]

I logged in as administrator.

Bios can see the device.
Able to boot from cdrom.
Device manager detects the cdrom drive with a yellow question mark.
Drivers are all installed.
There is no cdrom drive in MY COMPUTER.

As stated previously, the cdrom drive was previously disabled by an administrator.

Edited by Moderator: Removed quote. There`s no need to quote the post directly above your own, unless you`re only replying to a specific section, in which case you would only quote that section.

 

[Tmagic650]

If the CD ROM is installed on a IDE channel and is properly jumpered Master, Slave or CS (Cable Select)... Make sure both IDE channels are enabled in the bios

 

[Nodsu]

BIOS wouldn't see the drive IDE was disabled, would it?!

ug18: Try uninstalling the IDE/SATA controller and the CD-ROM drive in Device Manager and rebooting to let WIndows reinstall the drivers.

 

[Tmagic650]

"BIOS wouldn't see the drive IDE was disabled, would it?!"

I suppose ug18 could attach the CDROM to the working hard drive IDE channel a primary slave, and see if the CDROM works

 

[CCT]

If you right click on the yellow question mark, what info do you get?

 

[Nodsu]

I suppose ug18 could attach the CDROM to the working hard drive IDE channel a primary slave, and see if the CDROM works

The CD-ROM drive and the controller work, since he is able to boot from it?

 

[gguerra]

Go to Device Manager, right click on the CD ROM Drive, you can disable and enable from the menu. If you get a yellow question mark there is obviously a problem. It sounds like a driver issue since we know the hardware is fine (you can boot from CD), highlight the cd-rom and unistall it, then go to control panel and do add/remove hardware or better yet re-boot to see if will re-install correctly.