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How to remove Aurora/Nailfix

By RealBlackStuff
Jun 29, 2005
  1. Do NOT post your logs in this thread, please.

    There are different ways to get rid of this pest Aurora:
    1) Manually, for free. Utterly thorough and may catch/remove other rogues as well.
    2) Automated, but you have to pay for it.
    3) Automated, for free, but the program-source is not beyond dispute!

    Method 1) Manually.
    NOTE: this text was copied from TheJoker on the BroadbandReports Forum http://www.broadbandreports.com/forum/remark,13685446

    You may want to print out or make a copy of these instructions before starting, because you will not be able to connect to the internet during most of this fix.

    Please download, install, and update the free version of Ewido trojan scanner: http://www.ewido.net/en/download/

    - When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    - When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
    - From the main Ewido screen, click on update in the left menu, then click the Start update button.
    - After the update finishes (the status bar at the bottom will display "Update successful")
    - Exit Ewido. DO NOT scan yet.

    Download CCleaner from http://www.ccleaner.com/ccdownload.asp and install, but do not run it yet.

    Please download the Nail/Aurora Spyware Fix from one of the following:
    http://www.spywareaid.com/index.php?file=showsoftware&id=22 Get the .EXE version.
    Save it to the desktop but do NOT run yet.

    Reboot into Safe Mode. To do this with Windows XP, you can follow these steps from Microsoft:

    - Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when you the Boot Menu appears.
    - Select an option when the Windows Advanced Options menu appears, and then press ENTER.
    - When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.

    Once in Safe Mode, double-click the downloaded NAILFIX.EXE file.
    The program runs very quickly, this is normal.

    Next, run CCleaner.

    - Uncheck "Cookies" under "Internet Explorer".
    - If you are running Firefox: ,then click on the "Applications" tab and uncheck "Cookies" under "Firefox".
    - Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.

    Now run Ewido again.

    - Click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
    - If Ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
    - When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

    Then run HijackThis, click Scan, and place a checkmark by the following items:

    F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
    ANY O2 - BHO: that has (file missing)
    ANY O2 - BHO: that has (no name) AND (no file)
    ANY O3 - Toolbar: that has (no name) AND (no file)
    O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe
    O23 - Service: System Startup Service (SvcProc) - Unknown owner - c:\windows\SvcProc.exe (file missing).

    Finally, restart your computer in normal mode and post a new HijackThis log (as an attachment with .txt extension), as well as the log from the Ewido scan.

    Method 2) Automated, paid for.
    If the above is too complicated, you can download a trial version of Adware Away from: http://www.adwareaway.com/ which MAY get rid of it in trial-mode.
    It DOES get rid of it in one go, if you BUY their program for $29.95

    This is NOT a plug for them, and I can NOT verify that the program works as declared. I have not been infected (yet). :angel:

    Method 3) Automated, free, BUT...
    Some forum-users have reported success, using the (free) spyware removal tool from
    Do NOT go anywhere else on that website!

    Others have used a similar (or the same?) tool, downloaded from www-abetterinternet-com, AKA DirectRevenue.

    Big CAVEAT:
    To the best of my knowledge, all three (mypctuneup, ABetterInternet and DirectRevenue) are one and the same dubious outfit!

    DirectRevenue are the MAKERS of Aurora, for Pete's sake!!

    Check this out first, before you decide to go the FREE way (I wouldn't):

    Do NOT post your logs in this thread, please.

    But if you have other/better solutions, let us know HERE!
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