HP addresses TouchPad reviews by comparing webOS to Mac OS X

By Emil · 11 replies
Jul 4, 2011
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  1. Jon Rubenstein, Senior Vice President and General Manager of HP's Palm Global Business Unit, sent out an internal email to HP staff over the weekend. He wanted to reach out…

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  2. Cueto_99

    Cueto_99 TS Booster Posts: 248   +12

    I saw it in a video, I believe it was at CES... WebOs is sluggish at best... they really need revamp and add some speed to that interface or else this device won't stay with us for too long...
  3. negroplasty

    negroplasty TS Guru Posts: 516   +12

    Let's compare it to a product which it does not compete... FAIL.
  4. But Rubenstein does a great Steve impression - and I mean that as a compliment! If he has learned more than the talk, HP could be on to something. Said another way, if Rubenstein has studied what makes the Apple mobile devices great, HP will relentlessly improve, innovate and market the products over the next years. That could create a real competitor for Apple.

    Nothing in HPs past - here not referring to the real HP, the instrument company, now called? - indicates that they can do this as they have consistently achieved no more than the level of a 2nd place Dell up till now.

  5. I demoed one and I actually thought it was broken; it took so long for an app to open after touching it.
  6. Close to 4 days now with the HP Touchpad and i'm very impressed. Because my previous daily device was the iPad2 and I may just sell now with a little more reassurance from HP that they will act quickly with these improvements. I'm convinced now that the HP Touchpad is a device that can be much greater than the iPad 2. A lot of those negative launch day reviews were published pre-mature and they seemed very biased. Just makes me wonder how corrupted the media can be. It's funny how most of those negative reviews are not showing in the search engines anymore as if they were pulled to protect their reputation.

    This letter from Jon Rubinstein is good, but this may not be a clear picture to the average consumer. A better idea for boosting the faith of his staff and all the customers of the Touchpad is to publish the history of OTA updates regarding the premier Palm Pre. I remember the Palm Pre getting several software updates and the product significantly got better each time. I.e. Cut and paste, video and editing, faster calendar, l.e.d. notifications, were just a few of the post release features that were added. The Precentral.net community really expressed their gratitude. This will prove that his sincere words do result in actions. Furthermore, customers need a better understanding on how OTA 'Over the Air' works. Almost stealth would be a good analogy.
  7. I bought the HP TOUCHPAD yesterday and ended up returning it and buying back the Samsung Tab 10.1 i returned as an exchange, it was awful, i love webos but that tablet in particular was just a bad design.. I was so happy about the exchange too, but after playing with it and experiencing the sluggish operation, i decided to go back to Samsung, i wish hp would have spent a little bit more time on design, also it was so heavy, forearms got fatigued quickly because it was so heavy and bulky, i will definitely keep my eye out for the next generation, i just hope that they come out with something that's more portable and features a decent camera, i actually use my camera at work
  8. I thought the same at first, but those demos are slow, even an employee of BestBuy said that in his review. Sometimes those wifi connections suck too. I bought one and although set up required some patience, afterwards the device worked quick and smooth. It still lags a few times, but most of the time it's quick and very responsive. Today it's even better.
  9. So the software wasn't there, and they released it in order to that the hardware wasn't outdated. At least when this happened with Android tablets you couldn't blame Google; everyone wanted to jump on the iPad bandwagon and shoehorned software (Android) that wasn't ready for tablets onto it. And users knew that eventually the software would catch up; if you bought an early Android tablet the only thing you probably weren't counting on was that you'd have to rely on your device manufacturer/carrier to update its software which could takes months after the new Android releases.

    But HP is shooting themselves in the foot. They could have waited, maybe had to scrap a hardware design in favor of using the next one (TouchPad 2) and lost a little bit of a jumpstart but had a positive launch instead of a negative one. Oh well.
  10. >> Because my previous daily device was the iPad2 and I may just sell now with a little more reassurance from HP that they will act quickly with these improvements. I'm convinced now that the HP Touchpad is a device that can be much greater than the iPad 2.

    You are very funny. Sell iPad 2 now and you will have all the TouchPad experience.
  11. Jibberish18

    Jibberish18 TS Evangelist Posts: 646   +89

    I fail to see how the hardware is to blame here. We've already seen that well built operating system can do very well with very old hardware (Windows Phone with 1st Gen Snapdragons anyone?) and besides, it's usually not the hardware slowing things down. It's the damn software. Software cannot keep up with hardware. That right their is Androids problems. Everyone wants something better but no one takes the time to sit back and focus on today. Everyone wants tomorrow. Personally I think WebOS not being a popular worldwide OS is one of the tech worlds crying shames. I really hope it expands much more. It is an awesome operating system that was a game changer when the #1 OS (iOS) was beginning to looked outdated and inefficient. (Notifications and whatnot). The only thing that held back WebOS was crappy marketing and a TERRIBLE phone physically.
  12. Your arms got tired from holding the 6-ounce heavier touchpad? You may need to put those tablets down and hit the gym...

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