HP-Compaq gets poor user ratings

By Julio Franco
Jul 11, 2003
  1. HP, Compaq get poor user ratings

    You may call HP-Compaq merger a financial success however the tech giant recently scored very poorly in PC Magazine's yearly manufacturer reliability survey in the desktop PC category. The survey consisted of 18,000 subscribers to the print publication.

    HP and Compaq desktops both got an 'E' the lowest possible grade along with those by Acer Inc., eMachines Inc. and NEC Corp. In the other hand, Dell and Apple received an impecable A-plus, Sony and ABS Computers (a lower scale OEM) both received an A.
  2. running

    running TS Enthusiast Posts: 70

    I bought a HP DVD writer, and so far I’ve been pleased with the tech support. I guess customer support can be hit-or-miss.
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