I Am Computer Illiterate And Could Use Some Help

By fudgenelly ยท 11 replies
Dec 18, 2005
  1. ...... i see things here that look and sound like the problems I am having rebooting windows. I was hoping that some kind soul would add me to their msn messenger list and guide me. I can be online with this computer and work on the computer needing help.

    Any help is appreciated. If you read this and can help you can add me to your msn messenger with this email... . I'll be waiting for you!

    I realize you are not here to be my unpaid tech support. And, I do not have much to offer in the realm of computer technology. I thank you in advance and will offer help to this site in any way I can.


    Mrs. Sheeder
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Can you tell us what the problem is you`re having?

    What exactly happens when you try to boot your computer? What OS are you running?

    As much background info as possible, will help us to help you.

    It`s not a good idea to display your e-mail on a public website. May I suggest you edit your post, and remove it.

    Regards Howard :wave: :wave:
  3. fudgenelly

    fudgenelly TS Rookie Topic Starter

    thank you

    Yes, I will edit that... desperation can do strange things can't it?

    I am currently inserting the xp cd....

    1. blue screen says "windows setup" (it makes some noise and files flash across the bottom of the screen for quite some time)
    2. bottom says "setup is starting windows" then i have a choice
    press enter to set up windows xp
    press r to repair a windows xp installation using recovery console
    press f3 to quit setup without installing windows xp
    I choose..... enter to set up windows xp

    3. My message says "setup did not find any hard disk drives installed in your computer. Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or set up program. Setup cannot continue. To quit setup, press f3.
    I choose f3..... and await your reply to my cry for help... THANK YOU!

    Mrs. Sheeder
  4. Spike

    Spike TS Evangelist Posts: 2,168

    Sounds like you are perhaps using SATA hard disks?
  5. fudgenelly

    fudgenelly TS Rookie Topic Starter

    Dear Spike

    I have no idea what you're asking or implying... <tears>
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Spke is asking what type of hard drive you have. I.E, is it an IDE drive, or a Sata drive? Can you give us you full system specs?

    If it is a sata drive, then you need to install the sata drivers from a floppy disk by pressing the F6 key during Windows set up.

    Regards Howard :)
  7. fudgenelly

    fudgenelly TS Rookie Topic Starter

    I dont know how to tell

    And, now i cant' even get to a dos prompt to run the bootable disk someone helped me make.... UGH
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ok, don`t panic.

    If you don`t know anything about computers, and lets face it, not everyone does, that`s ok.

    May I suggest that you either get a friend who knows about computers to help you, or take your computer to your local pc repair shop, and have them look at it for you.

    It`s probably something simple, but could also be a hardware problem that requires diagnosing.

    Regards Howard :)
  9. Spike

    Spike TS Evangelist Posts: 2,168

    Hopefully, if this is a shop-bought system, you'll have the specs in its documentation, along with a SATA/hard drive driver disk if it's using sata..

    Otherwise, unless there's a valid warranty sticker on it, take off the side of the case, look at the top of the hard drive, and write downthe make and model number to post here and tell us. If in doubt, write everything down.

    This of course assumes that you havn't yet made a SATA driver floppy disk?

    edit If it's possible, Howards advice may be better :D
  10. fudgenelly

    fudgenelly TS Rookie Topic Starter

    now you're scaring me

    I don't think i'm going to dismantle anything....LOL

    I'm going to ask the tech guy at work if he'll look at it for me. If he won't then i have to decide if i want to send it back for a refund (which will cost me $40 and I'll have nothing) or if I want to pay to have it fixed at a repair shop. On that note I hate to have a bill there just to find out it's DOA. I'd almost rather send it back and be out the $40.

    You all have been so nice to me. I can't thank you enough! My last lead on my own is to delete the platform and load a new one but i can't remember how to get there again...

  11. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    at this stage I would agree with howard_hopkinso
    take it to a service center(where you bought it).
  12. fudgenelly

    fudgenelly TS Rookie Topic Starter


    i'm infatuated with this crap.....

    i need to create a partition.... any ideas how to do this when i don't have a diskette only a cd?
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