IE does not work when opened

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I have scanned my computer for viruses, trojans, and all nasties I can think of, but to no avail. I narrowed my problem down to the following file path:

"C:\WINDOWS\system32\shdoclc.dll/navcancl.htm#"

I know it is a result of a trojan, and I have seen other similar postings with very gracious remedies for replies, but I think I need some personalized advice to remove/fix my problem. I have attached my HJT log to assist in the diagnosis. Can anybody help me out?

Thank you TechSpot people,

Easi2me
 
depending on how badly your machine was messed up, following the instructions pasted below will clear up anything that may have been left behind (and from the looks of your hjt logfile there were things remaining)

HJT alone will not overcome viruses and other stuff. if you want to do this yourself...

download, install, and update AVG free edition. (free.grisoft.com) do not run a scan.

download, install ad-aware SE personal (http://www.lavasoftusa.com/software/adaware/. update definitions file dut do not run a scan.

download, install ccleaner (http://www.majorgeeks.com/download4191.html, choose not to install the context options during setup)

download, install ewido security suite (http://www.ewido.net/en/) uncheck "Install background guard" and "Install scan via context menu" during installation.

reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

run a full system scan in AVG antivirus.

reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

run a full system scan in ad-aware. when prompted with the results, check everything except the "MRU objects" and click "delete" in the bottom right corner.

reboot your computer into safe mode by pressing F8 repeatdley during the boot process until you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as "administrator", not your normal user account.

open ewido and run a complete system scan. when it finds its first problem, If Ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.

open ccleaner, and run the operation "run cleaner" in corner

reboot your computer, letting it boot normally and log into your user account. download mozilla firefox (www.mozilla.org) and make it your default browser. when you sue the internet, use firefox instead of IE to do so.

these operations take out more than 90% of your problems. run hijackthis, save a logfile, and post it here.
 
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