I'm having problems with firefox

By Tisha ยท 6 replies
Feb 19, 2008
  1. Hey all,
    My firefox was working great when suddenly I could no longer open new windows. I use Mac OSX. I also have trouble when clicking on links, the secondary page doesn't open. I'm not that tech savy so any help or suggestions would be greatly appreciated. Thanks.
  2. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    try reloading the app
    save the profile first
    C:\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles

    Administrator ---->or user name
  3. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    Its a Mac, so there isn't a C:\Docs & Settings\ect...

    If you haven't customized it too much then my suggestion would be to delete ~/Library/Preferences/org.mozilla.firefox.plist

    Maybe copy that to your desktop before you delete it just so you have a backup if something goes wrong.
  4. Tisha

    Tisha TS Rookie Topic Starter

    Thank you

    Thanks for the suggestions. I'll give it a try.
  5. mazameez

    mazameez TS Rookie Posts: 18

    My recomendation is to just re-install....
  6. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    Its not a Windows box, reinstalling on a Windows box resets preferences and registery crap. In OS X, you don't have a registry, all the crap that is typically in a 'registry key' is in a .plist file, which is what I suggested she delete.
  7. mazameez

    mazameez TS Rookie Posts: 18

    Oh ok, I did not know that. Thank you for clearing that up SNGX1275
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