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"INF Error", VGA Driver "Missing" Installing ATI Catalyst Drivers

By CannedLizard ยท 13 replies
Jul 28, 2006
  1. Okay, I have an ATI Radeon 8500 on my Windows XP system, and one day, after my dad had used the computer, the 3D video driver stoppeed working. He can't recall doing anything. So it goes. I think "whatever", downloaded the latest Catalyst drivers, and try to install it, only to get the message "INF Error, Video Driver Not Found" and then "Try to set up your adapter with a standard VGA driver before running setup". I tried googling for info (apparently it's a common-ish issue), but I never found anything that worked. I tried uninstalling anything ATI and then installing, to no avail. I tried uninstalling the error-listed VGA adapter from the Device Manager and then running install which didn't work. Rebooting after that also didn't work (it popped up with "New hardware found" after the reboot, but it couldn't find the proper drivers).

    After an unedifying series of adventures I got to http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=45&kind=1 which has several drivers for my mobo. I first downloaded (obviously) the VGA driver, and tried to run setup. Unfortunately, after preparing the install, an Error message pops up saying "The system cannot detect the device, please confirm that the device is configured properly and restart the setup program." I then tried downloading the AGP upgrade, installed it, but nothing changed. I also downloaded the BIOS update, since it mentioned a VGA upgrade, but I'm uncomfortable with upgrading the BIOS if it's possible that that's not the main issue.

    I've tried using add/remove programs to remove any ATI from my computer, I've tried using older drivers, I've tried reinstalling Windows XP on a different Hard Drive. Nothing seems to work!

    If this could be solved ASAP, that would be lovely, as I'm going through video game withdrawl here (also scrolling in Firefox is all jerky and some videos are jerky when playing).

    Robbie B

    P.s: A nearly identical problem came up here: https://www.techspot.com/vb/topic15072.html and no one sorted it out for that guy. I hope this goes better.
  2. zephead

    zephead TechSpot Paladin Posts: 1,554

    the radeon is not integrated with your motherboard, and the onboard video has probably been disabled in the BIOS. to install the appropriate drivers for an ATI radeon 8500 card you need to download and install the drivers from ati's website. from there you can download the latest version of catalyst and install that.
  3. DragonMaster

    DragonMaster TS Rookie Posts: 323

    Get the drivers from ATi.com. You'll need Catalyst 6.5 drivers since newer versions don't support the 8500.

    ati.com, drivers & software, (your OS), Radeon, Catalyst 6.7 Download, under Not Supported click Radeon 8500, download and install drivers (They're under .NET, which needs to be installed)
  4. sith_lord

    sith_lord TS Rookie


    how to install new drivers for my radeon 9000 pro? i always get severe error message: "inf file not found..."?!?!
  5. DragonMaster

    DragonMaster TS Rookie Posts: 323

  6. sith_lord

    sith_lord TS Rookie

    omega drivers

    I installed latest ati omega drivers but when I tried to start some games (eg. LEGO Star Wars 2) i get message: "Sorry, but your machine is unable to run this game. It requires a graphics card which supports Pixel Shaders v1.1. The game will now exit."... How can I fix this problem?
  7. dhann

    dhann TS Rookie

    anyone know what catylist i need for my x800 ATI?
  8. DragonMaster

    DragonMaster TS Rookie Posts: 323

    The latest should work.
  9. zephead

    zephead TechSpot Paladin Posts: 1,554

    yes, always use the latest graphics drivers
  10. mailpup

    mailpup TS Special Forces Posts: 7,400   +627

    The latest is Catalyst 7.2 although 7.3 should be coming out within a few days. They usually put a new one out about once a month and they haven't done so yet in March.
  11. TC Machine

    TC Machine TS Rookie Posts: 17

    I had a problem with my Radeon 9800 card with Windows booting up in VGAsave mode, the ATI program stopped installing saying I must be in VGA mode to complete the install. I then chose Microsoft Radeon drivers from the disabled drivers in Device Manager and used the "Update Driver" command by right-clicking the device. After a reboot the ATI Catalyst program allowed the full install and everything worked perfectly.
  12. mufckingud7

    mufckingud7 TS Rookie

    i had similar problem. i removed my graphics card replaced it. just to make sure it was correctly inserted.

    then installed the ati catalyst 7.5 update which for some reason worked.

    i have radeon X550 graphics card

    only thing i never liked bout having to do this update was having to re-setup the configurations for my display
  13. kpo6969

    kpo6969 TS Maniac Posts: 710

    Wouldn't 7.6 work?
  14. mufckingud7

    mufckingud7 TS Rookie

    driver download


    Choose your OS (Windows xp, Linux)
    Choose your Graphics card type (Radeon, All-In-Wonder)
    Choose your Graphics Card version (Radeon x1900, All-In-Wonder 2006 Series)
    Click GO

    The following info should pop up (Used Radeon x550):

    Option 1
    Download Link -Catalyst Software Suite
    File Size -34.6MB
    Version -7.6
    Date Posted -June 25
    Package Includes -2007 Display Driver, Catalyst Control Center, WDM Drivers

    Option 2
    Download Link -Display Driver
    File Size -14.2MB
    Version -7.6
    Date Posted -June 25
    Package Includes -2007 Display Driver Only

    i hope this may come to help some of you in where to find the exact card you need
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