Infected already

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bobby123

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Downloaded ad-aware 2007 as I was getting a lot of pop ups. Its found some 72 infected items. I am worried already:(.

Also when I scroll down, the screen doesn't flow smoothly, its almost like a wave :(

howard I am using a legit copy of windows. If you though I was using a copy and thats the reason you are unwilling to help..., please advice.
 
Your HJT log is clean. However, it seems you don`t have any antivirus software installed.

Install one of the following antivirus programmes and run the antivirus updates. Do a full system scan and delete whatever is found, including anything in the virus vault/chest.

AVG free or Avast antivirus programmes.

Let me know if it finds anything.

As for your screen being jerky, it sounds like you need to install your graphics card drivers.

Regards Howard :)
 
thanks howard, my graphics card drivers?, can I install them from dell or what, I sent you a pm with the url for my computer.

edit: just had a look and i have got a dell 1905FP color monitor drivers and documentation. However when I put the cd in, it automatically takes me to file:///D:/monitor.htm which just gives me languages. So I choose english and its got the following

About your monitor
Using your adjustable monitor stand
Setting up your monitor
Rotating your monitor
Solving problems
Appendix
 
Yes, go to the Dell website and download and install the drivers for your system.

What graphics card do you have?

Regards Howard :)
 
Howard the problem is I have already been and I dont know which ones to choose. Hence I sent you the url so you could tell me. How do I found out which graphics card I have?
 
I just tried the first install and I get a message saying ,''this system does not meet the minimum requirements for installing the software''
 
for the 2nd one, I get a message off, '' the nvidia setup program could not locate any drivers that are compatible with your current hardware. Setup will now exit.

:(??? what do i do
 
Ok, download and install all these drivers one by one.

http://support.dell.com/support/top...plash?c=us&l=en&s=gen&~mode=popup&file=104426

http://support.dell.com/support/top...plash?c=us&l=en&s=gen&~mode=popup&file=122481

http://ftp.us.dell.com/network/R86360.EXE

http://ftp.us.dell.com/video/R91822.EXE

If that doesn`t help, download install and run the Everest programme. Run the programme and click the large computer icon, followed by the computer summary icon. Click report and select quick report summary, plain text. Once the report is completed, click the save to file button and save it to wherever you want. Attach the file here.

Regards Howard :)
 
Howard I dont know if this was a bad step but my friend came round to my house and we noticed that the reason those drivers werent working is because my graphics card isnt nvidia. Its radeon, hence we went http://ati.amd.com/support/driver.html and installed the drivers as well as a service pack. We restarted the pc and after coming up with windows xp, the screen went blank, and the green light turned to orange. The power was still on but the pc screen went blank.
I had to format in the end.



Anyway I will do the whole everest thing now.

Edit: report attached, praying to god it works.
 
No my graphics card hasnt even been changed since we bought this pc. My screen is still rubbish, what do I do?
 
Howard cann you actually check I do lmao, cos I put up a report for you even.

intelproblemagen.jpg


intelproblem.jpg



When I install the intel chipset thing it gets to 90 and comes up with the first screen shot, I choose cancel and a min later it says its done? Has it installed correctly and please take a look at that report.
 
It looks like you have a windows driver missing.

Download the attached file and unzip it. Place the resulting file in your C:\Windows\System32\drivers folder. Then reboot your system. Try installing the chipset drivers again.

Regards Howard :)
 

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  • usbehci.zip
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I think that could be a critical step. How do I place it though? can i copy it and go to that folder by going into my computer?

Also what exactly do I unzip it with, cos I will need to install it as I have to after formatting before :( is it winrar?
 
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