info about the blue screen

By dekade
Jul 8, 2005
  1. ok so heres what it says when the blue screen appears! come on guys work your magic!!

    A problem has been detedcted and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file : win32k.sys


    Blah blah (stuff about contacting your system admin)

    Check software – contact manufacturer
    Remove or disable any newly installed software (heaps of random crap about deleting or reinstalling software)

    Technical info

    ***stop: 0x00000050 _0xf51ec790, 0x00000000, 0xbf82dd4b, 0x00000000)

    ** win32k.sys – address bf82dd4b base ar bf800000, datestamp 422511a2

    Beg dump of physical memory

    hlpppppppp me
  2. zephead

    zephead TechSpot Paladin Posts: 1,569

    ther could be a thousand causes. how about you look into your computer's history (focusing on recent changes)?
  3. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Please do NOT post twice about the same subject, stay within ONE thread!
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994


    Failing at win32k.sys is very common and it maybe bad ram. When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

    Event ID: 1001
    Source: Save Dump
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
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