info about the blue screen

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dekade

Posts: 27   +0
ok so heres what it says when the blue screen appears! come on guys work your magic!!

A problem has been detedcted and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file : win32k.sys

Page_fault_in_nonpage_aread

Blah blah (stuff about contacting your system admin)

Check software – contact manufacturer
Remove or disable any newly installed software (heaps of random crap about deleting or reinstalling software)

Technical info

***stop: 0x00000050 _0xf51ec790, 0x00000000, 0xbf82dd4b, 0x00000000)

** win32k.sys – address bf82dd4b base ar bf800000, datestamp 422511a2

Beg dump of physical memory

hlpppppppp me
 
ther could be a thousand causes. how about you look into your computer's history (focusing on recent changes)?
 
Dekade,

Failing at win32k.sys is very common and it maybe bad ram. When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

Event ID: 1001
Source: Save Dump
Description:
The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
Microsoft Windows..... A dump was saved in: .......

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
 
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