Inspiration 5160 Audio driver issues

[BorisD]

Hello all, this is amongs my first posts, so let me say ola!

ok, my problem:

I have just purchased aused inspiration 5160 laptop (dell). And as anything used (and sometimes new), its far from trouble less.

I am having amongst another majour issue, a problem with my sound system. When i tried installing a sound driver
"SigmaTel C-Major Audio Driver
SIGMATEL - Driver
Applies to:
STAC 9750 AC97"
I get the following error:
"Device object not present, restart the system and run the setup again"

Any sugestions?

 

[Rik]

Where did you get the driver from?

 

[BorisD]

dell support website. than i got the same driver on multiple websites, same issue. OS running is Windows xp Pro SP2

 

[Rik]

It may be worth booting into safe mode then checking device manager to see if there are any faild audio drivers present then.

 

[BorisD]

Thanks allot, i will check it right now.

 

[BorisD]

booting into safe mode, didnt show any failed audio drivers in the device manager.

Any ideas?

 

[BorisD]

Folowup:
I have tried installing vista (under the assumption that something would be diffrent) and the exact same problem occurs. audio driver displays the same error, meanwhile no soung comes out.

 

[Blind Dragon]

C:\DELL\DRIVERS\r90698.

Does this file exist on your computer?


I can't remember for sure but I have seen this error before and I think there was a patch from microsoft that is not listed on their site.

And lastly, this is going to sound weird, if your laptop has a modem test it - sometimes it won't recognize the onboard sound if there is a bad modem