Intel engineers found 43 driver issues after watching one Arc A380 review on YouTube

terzaerian

Posts: 1,517   +2,259
Some of the issues were related to our installer and how it downloaded unique components after initial installation. This allows us to have a smaller initial download to get users started quicker. But unexpected failures are causing that process to be unreliable, and later this year we will be moving to a combined package that is downloaded and installed all at once.
Unexpected my ***. Online installs work for services like Steam because games are not integral components; for something as critical as a device driver, you need an offline install option.
 

terzaerian

Posts: 1,517   +2,259
Or like when you install nvidia drivers you need to find school busses and tractors..oh wait even before that you need have nvidia resend you password that you forgot so that you can pass the mandatory login you need to do before you can even install the damn thing. Makes so much sense having mandatory loging to a GPU driver, can we please have it for chipset driver and windows drivers to, please ?
This is a big part of the reason I switched to AMD, actually. I got tired of dealing with the GeForce "Experience," e.g the experience of having this unwanted additional software installed and then for it to have the gall to demand I make an account just for it to do basic functionality, all to probably just mine my data anyway.
 

passwordistaco

Posts: 409   +944
This is a big part of the reason I switched to AMD, actually. I got tired of dealing with the GeForce "Experience," e.g the experience of having this unwanted additional software installed and then for it to have the gall to demand I make an account just for it to do basic functionality, all to probably just mine my data anyway.
I've never installed GFE, I just download the driver. I don't have any Nvidia card past Pascal, though.
 

terzaerian

Posts: 1,517   +2,259
I've never installed GFE, I just download the driver. I don't have any Nvidia card past Pascal, though.
Well for their most recent cards the Experience software seems to sneak in even when you manually select the driver on their website. There is probably some check box I missed during the install but trying to bundle additional software in with a device drivers is also a big "no."
 

Dimitrios

Posts: 1,073   +889
Folks, creating a new GPU platform is a very involved and daunting task. Creating a driver set for said new GPU platform is an equally daunting task. To refine them after finding glitches and bugs is to be expected.

It took NVidia, 3DFX, Matrox, ATI, etc, etc years to refine and perfect their GPU's years ago and for those companies who still exist, it's an ongoing process that never ends.

Patience is required. Intel has a great start. I suspect this is the beginning of something good for Intel and the world of technology.

The problem is the stock shareholders don't understand this.
 
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rmcrys

Posts: 290   +236
It took NVidia, 3DFX, Matrox, ATI, etc, etc years to refine and perfect their GPU's years ago and for those companies who still exist, it's an ongoing process that never ends.

Patience is required. Intel has a great start..

Intel's "new" GPU is exactly the same as when AMD and Nvidia release a new generation: new gpu, new drivers, need for more attention; Nvidia released RT and DLSS and a new GPU and despite some small issues, everything was fine; AMD came from Vega, RDNA, etc etc and even "Van Gogh" on Linux (steam) and all those succeeded will.

Intel comes since over a decade making GPU and (bad) drivers and suddenly it's OK to make do bad things..
 

Gezzer

Posts: 302   +152
Here's my take. While I would never give any tech company a free pass, I'm inclined to be lenient with Intel at this point. Why? Because China was a test market for them, nothing else. It's the reason that reviewers had to purchase the cards themselves. So it shouldn't be surprising that there's a lot of issues.
The big question is did Intel market the product as release ready in China or as a beta/early access product? If it's the former they could be opening themselves up to whatever legal action would be available to the Chinese consumers. Not to mention any bad press it might generate. The later, a buyer beware situation and totally fine in my books.
The main takeaway is like many mentioned before there was even silicon available, hardware wasn't going to be their main issue, software, more importantly drivers were going to be. Which is proving to be true. As for the question should they have caught the issues before releasing the drivers? Sure, but people aren't perfect and I'm sure Intel is scrambling to improve driver performance, just like AMD and Nvidia occasionally have to.

But over all, I'm not going to freak out here. Instead I'll take the wait and see position, and if they turn around and start marketing release ready cards internationally in the same state as the ones they released in China? Yeah, then there's a reason to get upset.
 

ZedRM

Posts: 1,337   +932
Intel's "new" GPU is exactly the same as when AMD and Nvidia release a new generation: new gpu, new drivers, need for more attention; Nvidia released RT and DLSS and a new GPU and despite some small issues, everything was fine; AMD came from Vega, RDNA, etc etc and even "Van Gogh" on Linux (steam) and all those succeeded will.

Intel comes since over a decade making GPU and (bad) drivers and suddenly it's OK to make do bad things..
Context is important, you missing some.
 

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