I have an ntl broadband connection, and the internet is working ok (http works fine). However, any updates I try to make ie; norton antivirus, spybot update etc will not work - it says error connecting to server, make sure your have an active internet connection and your proxy settings if any are corect. As far as i can establish, there are no proxy settingas necesary - but im not certain as i dont know alot about this. Also, I have just cleaned the computer of viruses as there was a lot of problems - I wonder if a virus has somehow disabled the ability of AV software to update its self?
I should also mention, it is my aunties computer, so it is not here for me to mess around on, i am just trying to establish what the problem may be. Does anyone have any suggestions?
Dave
I should also mention, it is my aunties computer, so it is not here for me to mess around on, i am just trying to establish what the problem may be. Does anyone have any suggestions?
Dave